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Medical appointments by telephone – incoming calls

Reference number: 2/admin/2025

Publication date: 15.01.2025

Position

Helpline Consultant

Workplace Icon Katowice, Załęże
Workplace Icon Contract for services
Workplace Icon Junior
Workplace Icon immediate start
Workplace Icon Full-time
Workplace Icon office-based work

Job description

The person appointed to this post will be responsible for the efficient registration of patients by telephone in the IT system.

Requirements

  • The ability to pick up new knowledge quickly,
  • Proficiency in using a computer,
  • Availability and patience,
  • The ability to work as part of a team and under pressure (e.g. dealing with a difficult patient),
  • This person should demonstrate excellent manners,
  • Fluency in Polish
  • Experience in a similar role would be an advantage

We offer

  • an interesting role within an ambitious team – at a company with a leading market position,
  • the opportunity for self-fulfilment, to hone one’s skills and broaden one’s professional expertise,
  • a friendly atmosphere in the workplace
  • Working hours: 8.00 am to 6.00 pm, Monday to Friday

Further information

Please submit your application, including your CV, via the form below.

We reserve the right to contact only selected candidates.

Apply

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    The controller of your personal data is VOXEL S.A., with its registered office in Kraków (address: ul. Wielicka 265, 30-663), KRS: 0000238176, email: iod@voxel.pl Your data will be processed for the purposes of the recruitment process, in accordance with employment-related legislation (Article 6(1)(c) of the GDPR). Providing the required information is mandatory and necessary to take part in the recruitment process. Any additional data you provide will be processed on the basis of your consent (Article 6(1)(a) of the GDPR). Providing this additional data will not affect the recruitment process and is not necessary. Your data will be retained for 3 months, unless you consent to its use in future recruitment processes – in which case it will be retained for 12 months. Full information on data processing, in accordance with Article 13 of the GDPR, can be found here .
    If you would also like to take part in future recruitment rounds, please include the following clause in the documents you submit:
    „I consent to the processing of my personal data for the purpose of using it in future recruitment processes conducted by VOXEL S.A., with its registered office in Kraków, for a period of the next 12 months.”